TRIAD Communications
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Membership management

Online Member Experiences

Membership value starts with exceptional experiences with your organization. More often, exceptional member experiences begin with your association’s online presence and your website. Our simple and intuitive approach to combining your membership management and organization info blends seamlessly into your website with the branded look and feel of your organization, and provides enhanced online services to your members through dynamic, personalized and relevant content. TRIAD Communications provides your members with the information they need, when they need it and how they want it, making your website a more inviting destination.

We do this by tightly integrating your website, your membership database and your social communities in a single, centralized toolkit. TRIAD’s selection of “right fit” membership software options eliminates data silos and duplicate data entry to improve staff productivity and efficiency, while providing superior, on-demand member services. We combine the best practices in best-of-breed tools to provide secure integration and fully protect the integrity of your members’ data. Dynamic web parts can be fully embedded into your site with your organization’s style and branding.

Secure, Single Sign-On (SSO)

With a secure single sign-on, TRIAD makes it easy, fast and intuitive for your members — and prospective members — to help themselves on your website. This provides measurable productivity for your staff as a natural extension of your organizations services and benefit.  Both your staff, your board of directors and your members can securely make changes in one place, one time and one way - that are instantaneously updated across your organization.

Online Member Benefits

By seamlessly integrating TRIAD’s membership management options and their robust online interface with your new or existing website, you can deliver a feature rich, attractive and intuitive member interface that your members can access anytime, anywhere from virtually any device. Once a member is signed into your website, they can securely access any information you want to share at a time that is most convenient for them, making their experience fast, easy and effective. 

Flexible Online New Member Applications & Secure, PCI Compliant Payment Processing
Online Membership Renewals and Dues Payments 
Anytime Member Profile Updates 
Searchable Dynamic Member Directory 
Global Shopping Cart for Single, POS Checkout  
Online Registrations for Meetings and Events 
Professional Development, Education, and Certification Tracking  
Fundraising and Donation Management Tools 

New Members Join with Ease

Joining your organization must be fast and intuitive in order to capture new members, as well as set the tone for future experiences with the association. Prospective members can fill out a membership application, submit payment through secure, PCI-compliant credit card processing and authorization, and achieve access to their profile directly within your website. New members (and renewing members) quickly receive email confirmations and credit card receipts for their professional reimbursement.

Online Membership Renewals and Dues Payments

Ensuring membership renewals and on-time dues payments is essential for maintaining a consistent bottom line. The more streamlined the process is for your members, the faster these transactions will take place. With our online tool set, your members can quickly log in to their online profiles to make dues payments, renew memberships and subscriptions, and update contact information—knowing the entire process is protected by PCI-compliance and industry standard best practices. Within the seamless process, branded notices for upcoming renewal and due dates can be automatically sent to your members and quickly and easily redirect them to the payment section of your site, followed by an automated email confirmation and thank you for their renewal payment.

Anytime, Anywhere Profile Updates

Accessing personal information quickly and easily is important to maintain exceptional relationships with your current members.  With the single sign-on, your members can instantly access a customized profile with role-based permissions where they can edit their name, address, phone, email, social and other demographic information any time -- day or night. Members can easily access and print receipts, manage opt-in/opt-out communication preferences and join other sub-groups within the organization at any time.

Powerful Searchable Member Directory

Help members find each other and get found with premier membership directory services. Connect people, topics and activities across your association with sophisticated and powerful online search capabilities for directories, committees and special interest groups. All of this can be done by published searches defined within your site to maximize staff return on effort and reinforcing the one system, one place to manage information critical to your members.

Feel free to give us a ring or drop us a note if any combination of these membership management options interests you. Or to simply review an approach or discuss a process to start small - but think BIG.


  • TRIAD Communications
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  • Contact Us